The common requirement for line manager in almost any field or technicality is PROCESS. Operations Divisions, Technical Divisions, Service Divisions, Customer Service Centres, you name it, they RUN on Processes.
Validate can be used by line managers to drive the knowledge aspects of PROCESS MANAGEMENT and CHANGE MANAGEMENT. Whenever line managers are faced with CHANGE, they are faced with a large re-training issue. Validate can be used to assess the knowledge of staff on the new process and thereby determine the training requirements.
It can also be used as a sequence repetition training tool. A Validate assessment can be written that captures every single step of a process or production line. The staff can be issued assessment and given unlimited opportunities to "get 100%". Most people, when given the chance, can deduce the correct answer from the range of options presented in these assessments. For those that they get wrong, they learn immediately which ones are correct, so they learn as they go.
This self-discovery feature of the Validate approach allows for the fundamental of learning - DISCOVERY. People retain information and knowledge BEST when they LEARN IT THEMSELVES by experience or self discovery. Even though they may get the answer wrong initially, they discover for themselves the correct answer instantly. For small to moderate changes in process and production lines or service delivery areas, Validate provides managers with a DO-IT-YOUSELF instant assessment and information dissemination tool.
Validate is not intended to supplant contemporary methods of training and education. It DOES provide enhancement and reinforcement of learning, and can rapidly fill in gaps in learning.
Why send your line staff away for a half day course to learn the key changes, when you can VALIDATE them instead. They learn what they need to, and you gain evidence of knowledge, and they do it without lengthy absence from the line.